Freelance Zendesk Expert - AI Trainer at Mindrift

Position Freelance Zendesk Expert - AI Trainer
Posted 2025 October 05
Expired 2025 November 04
Company Mindrift
Location Greater Buenos Aires (Remote) | AR
Job Type Full Time

Job Description:

Latest Job Information from Company Mindrift as position Freelance Zendesk Expert - AI Trainer. If Job Vacancy Freelance Zendesk Expert - AI Trainer in Greater Buenos Aires (Remote) matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Mindrift as the position Freelance Zendesk Expert - AI Trainer below matches your qualifications.

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates.At Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI.GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills.What We DoThe Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.About The RoleGenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in Zendesk, you'll have the opportunity to collaborate on these projects.Although every project is unique, you might typically:
  • Review pre-generated intents and transform them into a logical sequence of agent steps;
  • Define a test case: dialogue flow (user request, intermediate steps, agent's final response);
  • Create a Golden Path: the optimal sequence of tools the agent should invoke;
  • Write User Agent instructions to ensure consistent and correct automated behavior
How To Get StartedSimply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you'll play a key role in advancing AI capabilities and real-world applications.Requirements
  • You hold a Bachelor's or Master's Degree in Business Administration and/or any relevant area.
  • You have a minimum of 3 year of professional experience, including Zendesk admin/configuration:
    • Setting up ticket forms, triggers, macros, and automation;
    • Managing groups, roles, and permissions;
    • Configuring multiple departments or business units within a single Zendesk instance (multi-brand / multi-department setup)
  • Your level of English is advanced (C1) or above
  • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines
  • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge
BenefitsWhy this freelance opportunity might be a great fit for you?
  • Get paid for your expertise, with rates that can go up to $15/hour depending on your skills, experience, and project needs
  • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments
  • Work on advanced AI projects and gain valuable experience that enhances your portfolio
  • Influence how future AI models understand and communicate in your field of expertise

Job Info:

  • Company: Mindrift
  • Position: Freelance Zendesk Expert - AI Trainer
  • Work Location: Greater Buenos Aires (Remote)
  • Country: AR

How to Submit an Application:

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