Junior Technical Support Analyst

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Improvado with the position of Junior Technical Support Analyst - Improvado which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Junior Technical Support Analyst - Improvado below matches your qualifications. Good Luck: D

Improvado is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate complexity, delivering laser-focused insights to optimize budgets, enhance campaign efficiency and marketing ROI. As a rapidly scaling Series A startup that raised $34 million in funding, were proud to partner with globally recognized brands such as ASUS, Docker, Activision, H&R Block, and many others. Our diverse team of curious, open, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth. What you will do You will help our users (marketers) fix data discrepancies. For example, investigate why there are fewer Reddit conversions in extracted data than seen through the Reddit ads platform UI. You might need to check all pipelines from the data source to the final SQL transformation to resolve the issue. Responsibilities

• Communicate with customers via Helpdesk (Jira) or video calls (Google Meet)
• Identify, research, and escalate customer problems to the appropriate team
• Solve various technical data-related issues using SQL, Kibana, etc.
• Document regular cases
• Work cross-functionally with the Customer Success, Product, Analytics, and Engineering Teams
• Be an expert on Improvado products for our customers

Requirements

• 1+ year of experience as a Technical Support Analyst or in a similar role
• Experience with SQL, including an understanding of select queries, filtering, and aggregate queries
• Basic understanding of the Linux terminal
• Advanced or fluent English
• Customer-oriented mindset ready to support clients in various cases

Nice to have

• Basic digital marketing knowledge (analytics tools, metrics, etc.)
• Experience with APIs (e.g., Facebook, Instagram, Twitter, Reddit) and Postman
• Experience with SQL window functions, update, insert, delete operations in Postgres or Clickhouse
• Experience with cloud providers (GCP, AWS, Azure)

What We Offer

• Remote-first environment
• Competitive compensation
• Stock options
• Medical, and dental benefits
• 401K plan
• Unlimited PTO
• Paid holidays
• Professional development reimbursement

#li-remote

Information :

• Company : Improvado
• Position : Junior Technical Support Analyst
• Location : Desde casa
• Country : AR

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Junior Technical Support Analyst job info - Improvado Desde casa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Junior Technical Support Analyst job info - Improvado Desde casa in 2025-03-01 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.